Garrett Kinsman

We’re breaking the first rule of startups: ”never do anything for free.” Enter the Spring Labs Design Partnership Program. The average cost of delivering on a design partnership is well north of tens of thousands before the client has spent a penny. The idea behind the design partnership program is simple: If it doesn’t work, you don’t pay. We’ll take on projects where we have a high degree of confidence since we take all of the upfront risks in customization, implementation, and training costs. We’ve taken on around 30% of interested clients. We’re this confident Zanko can help financial institutions deliver: • 70% quicker complaint resolution • 50% more efficient CX teams • 30% less call center contacts

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Do you want consistency between designers and front-end developers? Use of design tokens. When everyone uses the same terms, it simplifies things for both teams. Here's Google's introduction to design tokens and how you can implement them: https://lnkd.in/gpWMwqVz

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Design is critical for first impressions of your brand

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Many consumers tend to look at a design system through the lens of what’s missing or constrained and miss a critical part of the core mission: start small and grow the collection based on the needs of the community you serve. Constraints are a natural part of the biological makeup of any system. Much like scope, defining what you can and cannot do creates healthy boundaries that establish the foundation for growth and opportunity. With a design system, constraints open the door for discussions about how we introduce meaningful change over time. That said, when you’re up against a deadline and you encounter an intentional limitation I can understand how it feels like a blocker. But what if you considered that it’s also an opportunity to start a dialog that identifies new requirements, unlocking untapped potential that translates into community value in the process? What if I also said that you have the power to change the system through focused contributions that rethink and reshape the smallest pieces and parts to make it a more effective or efficient solution? As a consumer you need the system to be flexible and I need it to be consistent. I have a responsibility to govern while you need to be able to experiment. This is the nexus where the balance between governance and empowerment becomes more than just managing a component collection. It’s creating a process for shared ownership that requires compromise, rooted in equal parts input and output to guide growth and evolution. Imagine what we can achieve if we work together to create a culture of possibility that focuses on what we do have and how to make it better. Sometimes all it takes is a small, curated foundation, a positive feedback loop, and an engaged community all working together towards the same goal. #ExperienceDesign #UX #ProductDesign #DesignSystems

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Fresh Jodspeed blog post: Why the Argument for Biophilic Design is Stronger than Ever. In an age in which we grapple with the tension to either replace human capacity or expand it, we'd be better served to consider how we might integrate into the broader ecology in which we exist. https://lnkd.in/gc6wx6EZ

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Not sure how I missed this podcast with Lenny Rachitsky but this episode with Katie Dill is amazing. There's a reason it has 47k views on YouTube. Just furthering my claim that the very best of Lenny's podcasts are not about product development or traditional product management. His best episodes are about design and business. "The use of the word beauty in books that have been digitized by Google has decreased,  like pretty dramatically. And it's aligned with this idea of, "Well,  functionality is king. Functionality is what matters." As if people think about  functionality and beauty as like two opposite things. No, they're not two  opposite things. Functionality is important. And actually beauty enhances functionality  because it does make things easier to use, more approachable, more comp elling to use.  And the other piece of it that is not talked about in business as often is just  the importance of how people feel. Things that are more beautiful, increase trust. You see that  we've put painstaking detail into this, and we care about the details of how something works,  and that gives you assurance that we care about other details that you can't see too." —Katie All I have to say is YES.

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shower thought: by 2025 product designers and devs will be co-creating in tools that feel like Figma and an IDE had a baby—turbocharged with AI coding faster launches, tighter feedback loops, and way less time lost in handoffs. PDs, it’s time to start picking up some dev basics. DEVs, your backend and architecture skills are about to be more valuable than ever

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Great concise analysis of how senior product designers can stand out, relative to the young ones with glitzy portfolios: becoming a 10x designer by slid use of AI for all steps in the design process. I will add that AI can be particularly helpful for older professionals because it supplements our declining fluid intelligence particularly well. (Fluid intelligence peaks at age 20, but increasing experience compensates for this loss up until age 40. After 40, we now have AI to further stave off the effect of aging brains on fluid intelligence.) I wrote about the particular brnefits of AI for older users: https://lnkd.in/gQcS4bNw

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Meta's decision to end third party fact checking is not going to end well, for them, or -- even worse -- for society writ large. https://lnkd.in/e8rdjt2t

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So small yet so complicated and easily overlooked or misaligned in practice.

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Thoughtful insightful interviewers make all the difference in a great conversation. Brittany and Arpy really drew out the best from Veronika and me in this Design of AI podcast interview about Sentient Design. If you're interested in how AI and machine intelligence will change user experience and introduce new itneraction paradigms, you'll enjoy this one. We also dig into how the daughter-dad relationship of Veronika and me affects how we're approaching the Sentient Design book and AI-mediated interfaces in general. This is a time for new perspective, and old heads like me need young heads like Veronika to challenge "settled" assumptions. Podcast links in the comments! #SentientDesign #AI #UXofAI

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🤔 Figma's 2025 pricing changes: A mixed bag of innovation and challenges As a pricing, billing, and revenue leader, I've been analyzing Figma's latest pricing approach, and it's a fascinating case study in SaaS evolution. The strategic moves are nuanced: 1. Bundling FigJam and Figma Slides demonstrates product ecosystem thinking. 2. Admin-controlled upgrades reflect a deep understanding of enterprise procurement dynamics. 3. Connected Projects signals they're solving real workflow challenges. But let's talk about the elephant in the room - that 22% price increase 📈 In today's economic landscape, this is a bold bet. It suggests Figma sees substantial value in their AI integrations and collaborative features. But bold doesn't always mean right. Smaller design teams and agencies will feel this pricing pressure most acutely. The market's response will be telling - will they absorb the cost or start exploring alternatives? What's clear is that Figma is positioning itself not just as a design tool, but as a comprehensive design ecosystem. The question is whether customers will see enough incremental value to justify the increased investment. What do you think about how these pricing changes are going to land with Figma's customers?

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In the realm of design innovation, two concepts stand out: Generative UI and AI-Assisted Design. Let's break down the key distinctions and who benefits from each approach: Generative UI: 🌟 Benefits: End users 🎨 Output: A dynamic, custom interface generated in real time for a specific end-user 💡 Impact: Every end user interacts with an interface built just for them and their needs at that moment. AI-Assisted Design: 🚀 Benefits: Designers and product teams 🛠️ Output: AI-generated UI designs and code 🔍 Impact: Product teams can significantly accelerate the ideation, design, and implementation of interfaces. Understanding these differences is crucial for navigating the future of design. Which approach resonates more with your vision? Share your thoughts below! 💬 #GenerativeUI #AIDesign #FutureOfDesign #UserExperience

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Today we are launching https://design.signzy.com . In this vast fintech space that are bounded with limits and rigidity, there is largely unexplored territories to be discovered that can only be achieved if the design community comes together and expand this FinTech world. This is the story behind this website. We at Design @ Signzy want to share what we, as designers, have learned with the community so that users in the fintech space do not face any friction. Our goal is to push the boundaries of what is possible and create a more seamless, user-friendly experience. By collaborating and sharing knowledge, we can break down barriers and innovate in ways that were previously unimaginable. This is not just a platform; it’s a movement towards a more innovative and inclusive FinTech world. Come, join us at Design @ Signzy Jeffrey Jacob Yashdeep Agarwal Theepthi Jayakumar Sai Rupa Netha Sejal Vatta Sonam S. Ankit Ratan Ankur Pandey Arpit Ratan #Design #FinTech #Innovation #UserExperience #Community #DesignAtSignzy

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This just happened at Config 2024... Figma has introduced some major updates at Config 2024. The updates include a new user interface, AI integrations, auto layout suggestions, Figma Slides, and an improved DEV mode. The new AI tools can create UI mockups, offer visual search, and automate text translation and image background removal tasks. One downside is that Figma will now use our intellectual property to train its AI, which is a concern. Where will this all lead us in the next few years? That's something we'll know when we get there. #Config2024 #Figma #ProductDesign #News #AI

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Yesterday, I had the pleasure of chatting with Nesrine Changuel, PhD about the often-overlooked yet vital role of delight in tech products. Too often, this concept is dismissed as mere eye candy—a superficial layer tacked onto the core functionality of an app or website. But if we look closer, creating an emotional connection with users and customers might just be the key to true success. Borrowing her brilliant neologism, it’s not about B2C or B2B anymore—it’s all about B2H: Business-to-Humans. There’s so much more to explore on this topic! #emotionaldesign #delight #whatpeoplelove

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Government agency or building an application for the Federal Government? Want to comply with WCAG Standards as well as a Government agency? There's a design system for that. https://lnkd.in/gfzUed3u The United States Web Design System is free and open-source. Accessibility-tested and ready-to-use. Sure, it's not the most slick UI you've ever seen, but it works for all types of users, and that's a big plus when working with the Fed. Is your SaaS bidding on a contract? This could set you apart from competitors. Do your research; built with accessibility in mind. avianu. | avianu.com

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Well written

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