Hand touching digital chat bot for provide access to information and data in online network, robot ... [+]
If you are not familiar with ChatGPT (Generative Pre-Trained Transformer), developed and launched by OpenAI, a San Francisco company, on November 30th, 2022 – you need to be.
ChatGPT technology is built upon OpenAI’s GPT3 AI platform which houses some of the world’s largest language models, using both supervised and unsupervised AI learning techniques. Unlike most previous chatbots, ChatGPT remembers all previous conversations and queries are accurately filtered so racism or inappropriate prompts are immediately identified and dismissed. ChatGPT also lets you type questions using your natural language, and then the chatbot gives conversational answers which are derived from large data volumes from both the internet and other public sources. Essentially think of any data that can be gobbled up, like a giant vacuum cleaner, the GPT3 AI platform infrastructures are only too happy to consume as much data as it can be fed. However, ChatGPT is not without its flaws as it has been reported that ChatGPT’s training data has algorithmic data bias and generated a rap indicating that women and scientists of color were inferior to white and male scientists.
The service is currently free to the public, and will be monetized later. Already, there are over two million users that have been online testing it out, although CNBC wrote on December 15th, 2022, that the service "still goes down from time to time.” It has already had many positive reviews from the NY Times, stating it is the world’s- best AI Chat bot ever released, to The Guardian stating it generates human like text.
Here are some key questions to think about.
1.) Will ChatGPT become so powerful that all academic questions can be fed in and a respectable answer can be returned to score a satisfactory mark? How can academia or even high schools manage this emerging reality?
2.) Will Chat GPT threaten all call center roles as in theory all product and service issues could be fed into an AI model and be fairly accurate with customer communication?
3.) How many knowledge worker jobs will be impacted from the advancement of super intelligent chatbots?
3.) Will ChatGPT or tools like it create new cybersecurity risks?
4.) Will Google face a major disrupter to its high perch?
I expect all of these questions have major risks, as AI intelligent chat bots take on increasing stronger accuracy and consumption levels. It is not inconceivable that AI models in time will know everything everywhere all the time, especially since so much knowledge is online. Yet the risks of online internet consumption also cannot be under estimated as much of the information online is also not accurate.
This adds even more complexity to data integrity in training AI systems like ChatGPT but also on increasing regulation on internet documentation on being truthful - how will this improve?
Will we be in a situation like Derek Thompson wrote in The Atlantic's "Breakthroughs of the Year" for 2022, that ChatGPT as part of "the generative-AI eruption" that "may change our mind about how we work, how we think, and what human creativity really is".
Even in a tweet Elon Musk wrote that "ChatGPT is scary good. We are not far from dangerously strong AI."
What is clear is that ChatGPT will impact knowledge workers and the future of work as AI continues to go mainstream. Research from credible sources have predicted that AI could take the jobs of as many as one billion people globally over the next decade and make 375 million jobs obsolete. Newer, better-paying jobs likely won’t replace those lost, so without widespread retraining and re-skilling many ordinary people will have significant difficulty finding new work. These transitions could be even more challenging as North American’s continual shifts out of agriculture and manufacturing.
Economists have concerns regarding ChatGPT effects on democracy, citing the ability of one to write automated comments to affect the decision process of new regulations.
Some countries like China’s most popular social media platform, WeChat, with over 1.2 Billion users have now barred its users from accessing ChatGPT but mainly for reasons of advancing its own technology dominance.
OpenAI co-founder and CEO Sam Altman has also recently stated that there will be advancements toward artificial general intelligence (AGI) that will make the current ChatGPT chatbot "look like a boring toy."
Are there alternatives to ChatGPT?
Another company to watch out is Jasper which just released a chat interface for business use cases. Jasper Chat is also a conversational chatbot that interacts with humans to compose and edit text. Jasper's bot is designed specifically for business, marketing, and finance uses. Jasper Chat to write blog posts, produce marketing materials, create ad variations for campaigns, and more. Jasper is mainly known for its writing assistant platform that uses a generative AI engine to produce content for websites, social media posts, blogs, and other forms of media. In October, the company announced a Series A funding round at $125M at a $1.5B valuation.
Conclusion:
Remember the famous Turing Test, the"Imitation Game" that Alan Turing in 1950 asked to evaluate intelligence: Can a human conversing with a human and with a computer tell which is which? I think we are fast approaching the reality of advanced general AI intelligence. According to Reuters, OpenAI will reach over $1 billion in revenues by 2024, so it is being well supported by the markets.
A Google executive spoke to the Times said AI chatbots like ChatGPT could threaten Google’s search business, which relies heavily on ads and e-commerce. In an audio recording the Times reported that CEO Sundar Pichai has "upended the work of numerous groups inside the company to respond to the threat that ChatGPT poses."
ChatGPT is currently free to try out during the research phase at chat.openai.com. Recommend you try it out, I know we are going to test it out shortly and can report back on our findings.
