Optimizing Machine Learning-Driven Business Outcomes by Adopting MLOp
The use of artificial intelligence and machine learning (ML) to drive business transformation and reimagine customer experiences has become ubiquitous across industries and throughout organizations large and small. And one thing has become clear: the ability to deploy ML in and of itself is not a silver bullet for success. Today, an enterprise’s ability to leverage ML to its fullest has reached a critical juncture.
Capital One has sponsored research by Harvard Business Review Analytic Services to examine the vast and complex landscape of how organizations effectively use ML at scale, with an eye toward understanding the transformative potential of MLOps. Through interviews with ML consultants, analysts, academics, and practitioners, this white paper elucidates the challenges and opportunities that come with MLOps, including how organizations can get the most out of their investments in ML with the right strategies.