Meta Pauses Sales of Quest 3 Elite Strap With Battery Over Charging Issues

Meta has paused sales of the Meta Quest 3 Elite Strap with Battery at retail, reportedly over a charging defect affecting some customers, according to Road to VR. Meta told the outlet that it’s not recalling the faulty device but is working to send out updated replacements to affected customers and retailers.

For around a month, users had been sharing their problems with their Elite Strap with Battery, which provides an additional few hours of battery life to the Quest 3 VR headset on Reddit and Meta Community Forums.

Some customers reported that the battery status wouldn’t turn green even after around five hours of being plugged in, while others complained that it would charge for a few seconds and then disconnect itself.

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